Refund policy

We want you to be completely satisfied with your purchase from our store. If for any reason you are not satisfied, you may return the product for a full refund or exchange within 30 days of the purchase date. Here are the details of our return policy:

1. Timeframe for returns: Products must be returned within 7 working days of the purchase date.

2. Condition of the product: Products must be returned in their original condition, with all packaging and tags attached. Products must not have been used, washed, or damaged.

3. Method of return: Customers can return products to our store in person or by shipping them back to us. Shipping fee will depend on the type of return. Kindly send us a photo of the concern to our email. 

4. Refund or exchange policy: Customers can choose to receive a full refund for the product, or exchange it for another product of equal value. Refunds will be issued to the original form of payment.

5. Exceptions to the return policy: Some products may be non-returnable or non-refundable, such as final sale items or customized products. These exceptions will be clearly noted on the product page.

If you have any questions about our return policy, please don't hesitate to contact us. We're here to help!